Thursday, November 18, 2010

Seriously Cosmo??? Let's NOT be rude to retail employees

In the December issue of Cosmo, there was a section entitled "Tis The Season...To Be A Little Bitchy." In this section, Cosmo gave advice how to more or less get your way with only a little bit of attitude. Some of the advice was good, like "How to make a cheap gift look chic" or "how to score the in-demand parking spot." However, there was a section about "how to return without a receipt" which really, quite frankly, pissed me off. As you know I work in retail, which is hard enough already. But when I read their "advice" I flipped.

Their advice more or less said (not verbatim):

1. Don't say anything about not having a receipt. See if the clerk will do the return anyway.

2. If they ask for the receipt, ask if you can just get store credit.

3. If the clerk still won't comply, raise your voice and say "Well, I spend a lot of money here, but if you won't help me out, I will bring my service else where." This way, the clerk will most likely comply due to not wanting other customers to get upset by the confrontation.

I normally never write to magazines. But I couldn't help it this time. This is what I wrote:

"In this month's issue of Cosmo, in the section entitled "Tis The Season...To Be A Little Bitchy," I was shocked by your advice on how to return something to a store without a receipt. As someone who has been working in retail for almost 4 years, I was angry that you were telling customers to raise their voice in order to get what they want. The reason stores have such strict return policies is because of theft. If you do not have a receipt, how are we at the store suppose to know that it wasn't stollen? It happens all too often. We are just trying to do our jobs, and if you don't have a receipt...well..tough luck. Either try the garment on in the store, organize your receipts better, or if you get it as a gift, ask for a gift receipt. It's not fair to us who work hard in retail when a customer thinks that they deserve to get money (or even store credit) when their is no proof of the purchase. It's our job. Please don't make it any harder for us."

So please everyone, be nice to people who work in retail. It's not an easy job, and yelling at us will only make you look like a jerk.

Wednesday, November 17, 2010

Rachel Zoe Confirms Pregnancy Rumors Via Twitter

O. M. G.

Today Rachel Zoe confirmed the rumors of her pregnancy via Twitter.
"Hey everyone! I want to officially confirm to my loyal friends and followers that I am pregnant!..." and continued with "I feel great, Rodger and I are beyond excited and so thankful for all of your love and support. xoRZ & RB"

Brad (or @mrbradgoreski) commented:
"So happy for @rzrachelzoe and @rbermanus! They are going to be great parents. Sending lots of love to you both :) "

Yay!! There's going to be a little stylist in our future! I wonder if he/she will wear the denim Huggies?

Kelly Cutrone Back On Phil!

Part two of the "Spoiled and Entitled" episode of Dr. Phil will air next Monday, where she gives advice to spoiled and entitled over mid-twenties women. I can't wait to see what Kelly does and says to these girls for the second time around! She is quite hilarious! If you missed the first episode here's a clip that pretty much sums it up.

Saturday, November 13, 2010

Fall Trend Du Jour: Cargos

It's That Time Of Year Again

Yes it is....tune in Tuesday, November 30 to see the annual Victoria's Secret Fashion Show on CBS. Katy Perry is the musical guest! Should be awesome!

Saturday, November 6, 2010

Kelly Cutrone on Dr. Phil

I honestly would never picture these two people in the same sentence, let alone in the same room: Kelly Cutrone...and Dr. Phil.

But on November 4, Cutrone made her first appearance as a correspondent on Dr. Phil's show. The topic was about young(ish) women who "are spoiled and entitled". She let 28 year old Erica (from VH1's You're Cut Off) intern for a day at People's Revolution to teach her about a hard days work and responsibility. Not only was it hilarious hearing Cutrone criticize Erica's all pink outfit and tiara, but watching her explain the complexities of packing clothes was priceless.

She gave so honestly harsh advice and I think that, like always, she hit the nail on the head, especially considering that Dr. Phil kept raving about how much he loves her and her book, If You Have To Cry, Go Outside. I can't wait until they do the next episode. I will set my TiVo in advance!